Shipping policy
Shipping policy
We ship from our workshop in Vietnam to Germany, the Netherlands, the United States and other countries listed at checkout.
Delivery time
Orders are packed within 1–3 business days. Delivery takes up to 15 business days after dispatch. Delivery times are estimates, not guarantees; customs checks can add delay.
Shipping cost
- Standard shipping: $5.99 per order.
- Free standard shipping on orders of $60.00 or more (after discounts).
Taxes and duties
EU (Germany, Netherlands): prices include VAT of your country. Any import charge that applies to the parcel is shown at checkout before you pay. United States: prices exclude any import duties or taxes charged by customs, if applicable.
Tracking
You receive an email with a tracking number when your parcel ships. Tracking may update only once the parcel reaches your country.
Damaged or lost parcels
If your parcel arrives damaged, or has not arrived 20 business days after dispatch, contact mythica.ogcvietnam@gmail.com with your order number and a photo. We will send a replacement or refund.